Who We Are

Atlona is a leading manufacturer of digital connectivity solutions products. Since 2005, Atlona has been supplying an extensive range of analog and digital connectivity solutions to a global client base spanning a diverse range of markets – from consumer electronics and home theater to broadcasting and digital signage. Atlona has worldwide and major distribution partners, which allows us to serve our customers on a global scale with unsurpassed customer service and support.

Through this commitment to our customers, Atlona has maintained its reputation as a company that customers can rely on to deliver high-quality products and unmatched service. Atlona has three major product lines (Home Collection, Professional and Commercial) that deliver true value and business results to our customers. When our customers are successful, so are we.

Atlona’s corporate focus is not only to provide the most effective digital connectivity solutions, but also to ensure a healthy work environment while serving the community as a whole. We strive to maintain a workplace where opportunity, openness, enthusiasm, diversity, teamwork, accountability and sense of purpose combine to provide a rewarding experience that promotes fairness, dignity and respect for all employees.

Careers Available

Product Manager (PRO A/V)

The Product Manager will be responsible for product planning, pricing, design, vision, release to market and end of life cycle. Additionally, he/she will working closely with engineering, sales, marketing and technical support teams to maximize profitability and to ensure customer satisfaction goals are met or exceeded.

Product Launch:

Define product strategy and roadmap.
Train sales/marketing and technical support departments.
Spearhead mutually beneficial partnerships and licensing opportunities.
Competitive market analysis to determine viability and sale ability for potential solutions.
Set market pricing to remain competitive while ensuring profitability.

Roles and responsibilities:

Product presentations and technical product training for distributors and dealers.
A tier 2 resource for the technical support department when escalated customer issues arise
Monitor product description accuracy and technical specifications on our sales website
Work closely with our OEM business partners to enhance the quality and features of existing and new products.
Product plan revisions for existing products (changing strategy and roadmap)
Ongoing market analysis to maintain our competitive advantage.
Research and evaluate new emerging technology potential for future product design and offerings.

Required experience and knowledge:

Minimum of 2 years’ experience as a Product Manager.
Demonstrated success defining and launching successful products.
2 + years of experience working within a Commercial A/V environment.
Full understanding of latest video formats such as HDMI/DVI/DisplayPort/3G SDI.
System control background (Crestron/AMX).
Excellent written and verbal communication skills.
Bachelor's degree (electrical engineering is a plus).
Technical background, with minimum experience of 2 years.
Team building skills.
Senior management background.
Proven ability to influence cross-functional teams without formal authority.
Must be able to travel 20% of the time.

Please send your resume, salary requirements and cover letter outlining why you are interested in this position to jobs@atlona.com
Atlona, is an equal opportunity employer. We offer our full time employees a comprehensive benefits package and 401 (k) plan.

Copywriter Content Manager

The primary responsibility of the Copywriter & Content Manager is to drive sales and marketing effectiveness by creating compelling copy and content that educates and motivates our Dealers, Distributors and Sales Representatives on Atlona Technologies products, sales programs, and services.
We are looking for a charismatic, high energy individual to join our team to contribute their talents to our growing marketing organization.
Primarily, this person will partner closely with product marketing, product development and other internal/external partners to develop and write copy, messaging and related for use in a variety of sales and marketing tools, including sales collateral (case studies, product catalogs, sales sheets, presentations), advertising, email, product packaging, and other vehicles.
This position will contribute greatly to our success and has significant growth potential.

Key Responsibilities:

Partner closely with product marketing, product development and other internal/external partners to write copy, messaging and related content
Write copy for case studies, product catalogs and brochures, sales sheets, presentations, advertising, emails/newsletters, product packaging, website
Coordinate and collaborate to publish social media content (blog, FaceBook, Twitter, YouTube, RSS, etc.)
Research competitive messaging and best practices
Maintain consistent voice, tone and copy style across communications
Proofreading and editing

Qualifications:

Minimum of 3 years professional copywriting experience, preferably for technology-related products, services and sales channels
Strong communication and collaboration skills with others critical
Consumer electronics/technology products and industry experience strongly desired

Characteristics:

The successful candidate will possess the following characteristics:

Highly charismatic
Concise and clear communicator
Great sense of humor
Self-motivated
Energetic
Results oriented

EDUCATION:

Associate’s degree required and/or equivalent work experience

The Return Material Authorization (RMA)

The Return Material Authorization (RMA) representative will perform reverse logistics for our customers. The RMA representative will process replacements/repair on all products that are still under warranty.

Essential Functions and Responsibilities:

Issue RMA numbers to customers/distributors who are seeking a return or replacement.
Logistics Check: Upon receipt of returned goods, RMA logistics shall immediately inspect the goods and perform the following tasks:

1) Check contents of the package
2) Determine if the goods are Transcend products and check for any damage on the products
3) Test the returned merchandize to see if they are good/bad and then process the return accordingly.
Work with sales and customers to ensure that all replacements/credits are processed in a timely manner.
Keep a daily check on RMA inventory and maintain a log of all RMA goods.
Maintenance of all RMA testing equipment

Job Requirements:

Strong written and verbal communications skills.
Strong customer service skills required
Proficient in the use of Computers
Very detailed oriented

Technical Support Engineer 1

Tuesday-Saturday 7AM-4PM

Position Description:
We are looking for an energetic, creative, customer oriented engineer to join our Technical Support team in a fast-paced, multi-tasking start up environment. This job requires coverage from Sunday to Thursday or Tuesday to Saturday. It's a state to the arts support environment, so you'll leverage your strong communication skills, friendly-but-firm attitude, and creative problem solving skills to deal with customers. Our customer base varies from professional installer, commercial, or end users.

Location: Sunnyvale, CA Reports to: Customer Service Supervisor Compensation: DOE

Responsibilities:
Full responsibility for the following functional areas:

Contact customers (end user and distributors) to support Atlona's multi-range AV products
Logs all customer technical support issues clearly into the CRM
Prioritize issue based on severity/critical level of customer's issue
Participate in solutions creation and engage in solution review
Might engage Tier2 Engineer on issues not found in dbase
Consult with Tier2 Engineer on issues related to RMA return
Assist Tier2 or RMA in system test and configuration for shipment
Might be required to be on pager

REQUIRED- Education and Skills and Experience:

Bachelor's degree in Electrical Engineering or equivalent experience
Minimum of 1 year as an AV installer
Knowledge of HDMI, EDID, RS232, IR, cabling (TP, UTP)
Certified CTS General – A Plus
Experience with CRM (NetSuite) or Avaya is a PLUS
Detail oriented, Team player
Superb written and oral communication skills
Ability to work in a dynamic and growing start-up environment

Senior Channel Marketing Manager

Overview
The Senior Channel Marketing Manager is responsible for creating, developing, executing and measuring marketing strategies and tactics designed to generate demand and support sales growth goals across Atlona’s business units and markets in the professional and commercial audio/video product and installation markets. This key sales demand generation role will develop consistently creative, impactful and high quality execution of all elements of the sales generation mix including MDF and partner programs and promotions, web-based marketing campaigns, strategic partnerships, service and support campaigns, training and customer loyalty programs. As a key member of the Global Marketing team, this position reports to the Executive Director of Marketing and partners closely and daily with the Sales team.

Key Responsibilities

Develop, manage and execute global channel sales and marketing programs, promotions, and similar strategies in partnership with Sales teams targeting distributors, dealers, reps, and key accounts. Manage MDF and co-op programs with key customers.
Work collaboratively with the Sales team to set objectives and measure activities focused on growing sales and generating existing and new business leads and opportunities
Manage and maintain Atlona Partner Portal website content and currency, ensuring content and web-based tools are developed aligned with Sales and customer needs and requirements.
Partner closely with Sales and Product Marketing to define messaging and translate into sales and marketing tools, including web site content, sales literature, presentations, videos, email, events
Define and manage priorities for all channel marketing activities including product launches and promotional campaigns
Partner with Sales teams to create effective tools to establish program objectives, measures of success and build ROI models accordingly
Partner with web and email marketing team to execute online demand generation and sales campaigns including customer data collection and lead nurturing programs
Develop and plan loyalty programs and direct marketing campaigns to span suite of products and services
Execute marketing support projects for tradeshows, partner events, trainings, webinars
Research, develop and execute point-of-purchase, product displays and merchandising solutions
Budgeting and expense forecasting and management
Approx. 20-30% travel, primarily to support customer/partner engagement opportunities, tradeshows and events

Qualifications

5+ years channel marketing management experience
Direct experience developing and executing sales and marketing programs in consumer electronics and pro audio/video sales channels
Solid experience managing and deploying sales and marketing promotions, training programs, incentives campaigns, loyalty programs and product launches
Strong familiarity with marketing automation, lead-generation and CRM software tools and systems – Netsuite, SalesForce, Pardot, ClickTools, and similar
Management of sales literature, presentations, advertising, and related projects and deliverables
Experience collaborating in cross-functional teams inclusive of marketing, sales and product management
Strong project management skills, excellent written and verbal communications skills
Ability to prioritize and balance multiple projects
Strong team collaboration and partnering skills experience
Global marketing programs experience preferred
Bachelor’s degree in marketing or related, equivalent field of study

Reporting

This position reports to the Executive Director of Marketing and does not operationally or functionally manage any direct reporting staff in the Company
This position requires providing daily project direction, interaction and prioritization of other Marketing team resources

Senior Product Marketing Manager

Overview
Product Marketing plays a critical role in successfully developing and launching Atlona products and services into the marketplace by understanding current and forecast market environments, competitors, developing a product development and marketing strategy and executing tactics that drive customer awareness and purchase. In addition, this position is responsible for delivering a variety of marketing outputs that evangelize Atlona’s products and positioning in the marketplace including PR, social media, web, industry events, product demo/training videos, white papers, case studies. Product Marketing works closely with Atlona’s Product Management, Sales and Channel Marketing in determining product feature sets, pricing, positioning and key messages that support product launch and lead generation activities, as well as optimizing product launch processes overall.

Key Responsibilities

Develop and execute Marketing launch plans for products and product lines via market research, competitive audits, pricing studies, customer interviews, and planning with Sales and Product Management teams.
Own creation and execution of MRD (Marketing Requirements Document) and related inputs, outputs and processes for assigned product lines and market areas.
Support development of product features and functionality in partnership with Product Development and Sales teams. Work with external partners to gather feedback on future development (desired specifications, features, pricing).
Lead cross-functional Product Management, Sales and Marketing launch team planning meetings responsible for successful product launches. Focus on optimizing new product introduction processes.
Be the primary bridge between customer/market feedback and research and Product Management and Engineering teams. Lead ideation sessions on new concepts, products and technologies.
Forecast opportunities for product lines, identify growth areas and help Product Management create product roadmaps that drive adoption of products and differentiating features and technologies.
Drive messaging and development of Marketing collateral for product launches including press releases, datasheets, catalogs, customer presentations, videos, and training materials.
Develop competitive campaigns to help ensure market share and profitability. Collaborate cross-functionally on competitive selling, pricing, market development and field solutions.
Perform briefings with customers, partners, press and at industry conferences; evaluate, plan and participate at industry tradeshows, seminars and workshops
Provide analytics and regular reporting on ROI/ROE across Atlona’s product marketing launches, campaigns and related activities.

Minimum Qualifications

BA/BS with minimum 5-7 years experience in technology product marketing, product management, or related consulting; professional and commercial audio/video products, markets and channels
Must be able to interface effectively and establish quick credibility and confidence with Engineering, Manufacturing, Customer Support, Operations, Business Development, Channel Management, Channel Partners, and Direct Customers.
Strong presentation skills, adept business knowledge, organizational abilities, and who is capable of bridging business requirements to technical feature sets and broader market trends, indices, and capabilities.
Responsible and accountable self-starter, proven team player in a fast-paced, results-oriented environment
Exceptional analytical skills and strategic thinking with demonstrated ability to develop creative, non-traditional marketing solutions
Technical background. Audio/video electronics connectivity experience in consumer, professional and industrial markets.
Aptitude to quickly come up to speed on new technology concepts. Passion to evangelize new and disruptive technologies.
Excellent written and verbal communications skills. Previous experience interacting within Marketing teams, presenting ideas and reporting to executives.
Able to travel domestic and international 10%-20%.

Reporting

This position reports to the Executive Director of Marketing and does not operationally or functionally manage any direct reporting staff in the Company
This position requires providing daily project direction and prioritization to other Marketing team members

Scope

Responsibilities scope subject to change and not inclusive/exclusive of all current position requirements. Description may be updated as business needs require.

Senior Web Developer

Overview
As the Senior Web Developer at Atlona, you’re an expert in using the dynamic programming tools and languages that fuel the web. You’ll work independently as well as be part of a team that builds and integrates interactive web sites, applications, and services for both public and private websites. Your role is to make it work, specifying and developing web-based functionality, applications and testing them on various browsers, enhancing and modifying them as necessary to ensure the best experience for the user. As a web developer, you’ll architect global websites, design data-driven applications, and find efficient client-server solutions to deliver desired functionality and user-experiences. You must have an in-depth understanding of the web development lifecycle and be able to communicate project status, issues, and resolutions. You’ll be working with both IT and Marketing partners, as well interfacing with other departments to gather requirements and deliver results. You’ll provide input on web best practices, as well as the language and framework of future projects.

Key Responsibilities

Lead web development projects, initiatives and daily maintenance of Atlona’s corporate web site, partner portal, mobile website, landing pages, micro-sites and other web properties, applications and related systems.
Partner daily with web designer, content creators and project managers to conceptualize, design and execute website changes, updates and enhancements.
Create prototypes, wireframes and development plans that deliver desired features, functionality and experiences.
Develop and maintain standards and specifications for website technology, organization, navigational structure, content management, and interface design.
Participate in software and hardware evaluations for web design, development and production tools.
Support research, analysis, and development of new concepts and emerging web technologies.
Design and conduct site usability studies and report key site performance metrics and analytics.
Participate in regular task analysis and testing of site designs and functionality.
Maintain records and documentation of site production and development updates and changes.
Develop innovative approaches and be a resource for others.

Minimum Qualifications & Experience

BS in computer science or related field, or significant equivalent experience
At least 3-5 years web development experience
Hands-on experience with modern web design standards (HTML5 & CSS2.1/CSS3, Javascript, XML)
Development experience using extensible web authoring and coding tools
Experience with PHP, ASP, JSP development
Experience with SQL
Comfortable using unix/linux platforms
Familiarity with modern web services (SOAP/JSON/XML)
Working understanding of SVN and/or other revision control systems
Solid knowledge of cross-browser compatibility issues, management and debugging
Experience with website content management systems, applications and development
Working experience managing web servers and development environments
Sample code demonstrating your skills in programming
A working application you can show us and explain in technical detail

Additional Desired Experience

Experience with NetSuite a big plus
SQL Anywhere
Unix administration skills
Experience with another backend language (Perl, Ruby, Python/[...])
Experience with another web framework of your choice
Experience with website localizations

Personal Skills

Strong time management skills with ability to juggle multiple simultaneous projects and deadlines
Self-starter with strong self-management skills
Excellent communication skills and attention to detail
Must be comfortable working with multiple departments and managers
Able to work with a primary coworker (web designer) as a team effectively, as well as other internal and external resources as required
Good judgment on when to serve customer and/or coworker requests, and when to defer to management for advisement

Reporting

This position reports to the Director of IT and does not operationally or functionally manage any direct reporting staff in the Company
This position requires providing daily project direction and prioritization with other team members

Scope

Responsibilities scope subject to change and not inclusive/exclusive of all position requirements. Description may be updated as business needs require.
Approx 60% coding, 20% testing, 20% support/communication and project management tasks

Product Manager (Home Line)

Product Launch:

Define product strategy and roadmap.
Train sales/marketing and technical support departments.
Spearhead mutually beneficial partnerships and licensing opportunities.
Competitive market analysis to determine viability and sale ability for potential solutions.
Set market pricing to remain competitive while ensuring profitability.

Roles and responsibilities:

Product presentations and technical product training for distributors and dealers.
A tier 3 resource for the technical support department when escalated customer issues arise
Monitor product description accuracy and technical specifications on our sales website
Work closely with our ODM business partners to enhance the quality and features of existing and new products.
Product plan revisions for existing products (changing strategy and roadmap)
Ongoing market analysis to maintain our competitive advantage.
Research and evaluate new emerging technology potential for future product design and offerings.

Required experience and knowledge:

Minimum of 2 years’ experience as a Product Manager.
Self Starter and Self Motivator.
Demonstrated success defining and launching successful products.
Technologist.
Full understanding of latest video formats such as HDMI/DVI/DisplayPort
Full understanding of 802.11 standards.
Excellent written and verbal communication skills.
Bachelor's degree (electrical engineering is a plus).
Technical background, with minimum experience of 5 years.
Team building skills.
Senior management background.
Proven ability to influence cross-functional teams without formal authority. Must be able to travel 20% of the time.

Director of Finance

Purpose of position: Director of Finance responsible for planning, controlling and directing financial and administrative functions of the company.

Scope: Position reports directly to company owners and includes: preparing budget; conducting financial analysis and preparing financial reports; implementing effective accounting system; investigating more cost effective processes and finding more efficient solutions for day to day company operations as well as managing legal requirements.

Responsibilities:

Participate in effective strategic financial planning
Research and prepare annual and quarterly budget per each department and company wide
Prepare detailed reports on financial matters and suggested resolutions
Attend meetings and make presentations
Building financial models
Provide comptrollership functions in order to ensure finances are managed according to policies and procedures are generally accepted by accounting principles.
Manage accounting and financial systems and maintain full and accurate accounting processes.
Conduct financial analysis and prepare detailed financial reports and statements
Provide financial and accounting advice, direction and leadership
Ensure compliance with financial policies and procedures, maintain policies and develop a new policies based on business needs
Develop and implement purchasing practices, monitor the purchasing system, logistics and inventory
Prepare tender documents and administer contracts
Respond to auditors’ comments concerning finances and operations and oversee required action to address deficiencies
Establish and maintain cash control and risk management
Reconcile accounts
Manage investments and reserves
Monitor department spending and suggest alternative options
Manage AP/AR and collection processes
Managing legal requirements
Perform other related duties as required

Knowledge:

Generally accepted accounting principals
Computerized accounting programs, required knowledge of Netsuite/SAP/Oracle type ERP system
Experience and understanding of migrating accounting systems
AP/AR
Preparation of financial statement, forecasts and budgets
Strong knowledge of all areas of operations accounting, cost management and business decision support
Must have highly advanced knowledge of Excel – The ability to build and manage complex financial models is critical to success in the role
Understanding business processes and best business practices

Skills:

Excellent leadership skills
Problem solving skills
Well developed accounting skills
Decision masking skills
Attention to details and high level of accuracy
Highly effective organizational skills
Computer skills including ability to operate various accounting enterprise software

Required Experience and Education:

7 years working knowledge in accounting and finance with at least 5 years Sr. management experience.
CPA/CMA is preferred
Experience doing forecasting and profitability reports
Experience managing direct reports
Experience in growth stage company required

Program Manager - Entry Level

Responsible for running complex programs and projects. Includes handling tasks that involve designing, development and production.
Undertakes strategy creation, contingency planning and risk mitigation.
Responsible for planning and scheduling project goals, milestones and deliverables.
Defines requirements and plans project life cycle.
Defines resources for project and program implementation.
Identifies and solves project issues effectively.
Oversees and directs the project engineering teams.
Creates and maintains technical documentation for projects. I.E., PRD and QA Test Procedures.
Technical communication with domestic and international ODM partners.
Identify and define required product certification for each market.
Technical advisor for Technical Support Team.
Systems engineering focus on analyzing and eliciting customer needs and required functionality early in the development cycle and documenting requirements.
Superior organizational skills. Able to successfully manage multiple projects at a time.

Requirements:

Bachelor’s Degree in Electrical Engineering.
3 years Management experience.

Network Administrator

Overview

Atlona is seeking to hire an experienced Network Administrator / Team Leader. The qualified candidate will be placed in charge of implementing and running the company’s network and security policies.

Key Responsibilities

Monitor systems and network for general health and performance and recommend and implement strategies for improvement and preventative measures to address issues before they come up.
Manage disaster recovery procedures.
Document tasks, procedures, environments and create run books for setting up and maintaining systems.
Setup and maintain firewalls and ensure network security.
Work collaboratively with other IT staff.
Help identify and try new technologies that can help us and our customers.
Create and operate high availability Windows Servers, Active Directory, Exchange, MS Project, SharePoint, Virtualization, Help Desk, Asset Management and Backup solutions.

Minimum Qualifications & Experience

Microsoft, Cisco (CCNA/CCNP/CCIE) and/or related certification.
5+ years of experience with (at least 3+ years with Microsoft Servers)
Expert skills in IIS, Exchange, SharePoint, Active Directory, CVS, Firewalls.
Expert skills in VMWARE, Virtual BOX, and/or Hyper V.
Experience in configuration and management of CISCO switches and routers
Networking (TCP/IP, DNS, routing, subnetting, load balancing, etc.)
Remote access technologies such as VPN and RD.

Additional Desired Experience

Experience with VOIP/SIP.
System Monitoring: Nagios, Cacti, OCS

SQL Anywhere
Unix administration skills

Personal Skills

Strong time management skills with ability to juggle multiple simultaneous projects and deadlines.
Project management skills.
Self-starter with strong self-management skills.
Effective oral and written communication skills.
Ability to perform well under pressure of tight deadlines.
Ability to be a team player and work with others

Reporting

This position reports to the Director of IT

Contact:

Human Resources
jobs@atlona.com
Ph: 408-962-0515 x 154
Fax: 408-743-5622


	CALL US: 1-877-536-3976			International: 1-408-962-0515

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